Tuesday, April 9, 2024

Norwegian Cruise Line Reviews 2024 All You Need to Know

complaints about norwegian cruise line

Cruising is a popular way of traveling for many people, offering a unique experience that combines the convenience of a floating hotel with the excitement of visiting multiple destinations in one trip. In an average year, over fifteen million people say "all aboard" and set sail on an amazing vacation. Mauritius to Cape Town January 20th to Feb 1st 2024.Queued for over 3 hours in the open in 30C+ and tropical sun.Missed ports in Mozambique and Madagascar. However, many of the things you mention are just the way it is many places, not just on a popular cruise. There will be lines for tenders - no way to get a few thousand people off instantly.

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Whether it’s a problem with accommodations, food quality, service, or any other aspect of your trip, it’s important to know how to file a complaint effectively. Let's face it, sometimes unforeseen things happen; bad weather, delayed flights and even cancellations. If your flight is changed or a weather-related delay leaves you stuck while you're traveling to one of our Freestyle Cruises®, don't panic. The first thing you should do is immediately advise an airline representative at the airport that you are a guest of Norwegian Cruise Line, and you are on your way to join our cruise ship.

Really bad reviews on Getaway

It’s important to remember that not all complaints will have the same outcome, but being assertive and organized will help you present your case effectively. If you want to partake in specialty dining reservations, Wi-Fi, Norwegian cruise excursions or upgraded beverage packages, you'll have to pay fees (sometimes bundled for greater savings). This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.

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complaints about norwegian cruise line

NCL spans the globe with sailings to every continent (even Antarctica) on a wide range of ships. They leave from both U.S. coasts as well as from Hawaii — where NCL has operated inter-island Hawaiian sailing for almost two decades. With daily news stories of delayed and canceled flights, lost baggage, and travelers stranded overseas in the middle of a natural disaster, it's ... It may be possible to work remotely while at sea, but there are some important things to keep in mind. These trips are popular with both families and couples, but they can be just as rewarding and enjoyable for solo travellers, giving you as much flexibility as you want along with opportunities to meet ... Did you know that a cruise line has a standby program where you can cruise for just $49 per day per person?

I went on an African safari by cruise ship. Not everything went as planned, but I would do it again - Cruise Blog

I went on an African safari by cruise ship. Not everything went as planned, but I would do it again.

Posted: Thu, 15 Feb 2024 08:00:00 GMT [source]

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complaints about norwegian cruise line

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Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Very disappointed that 2 ports of call on our forthcoming cruise have been cancelled for sea days due to "Port Congestion" - really? Should never have been advertised if berths were not secured in advance. Too late to cancel without losing a significant deposit.

Made numerous calls but NCL wouldn't acknowledge their mistake. I would've cancelled if it weren't for the other people I had recruited to come. I have 5 months until the sailing and greatly regret booking again with NCL and also recruiting new cruisers to book with them. Their crap defies common decency so look elsewhere and save yourself a headache.

Carnival Cruises

The club balcony suite needed vacuuming as there was significant amount of debris on the carpeting and under the bed (where the suitcases were stored). When in port the ship tilted to the rear so if the shower was used it rose above the lip and flooded the bathroom. The sliding closet door fell off during the night. No information regarding the ship was present in the room and the newsletter was predominately a list of activities and service contacts with inundation of leaflets pushing purchasing options.

Seabourn

With 200 dollars more, we can buy much better two round-trip flights with more flexibility. What made it even worse was that the air promotion eliminated us from free upgrade of stateroom. We ended up with paying 2 times more than the current cost of the cruise resulting from making reservation 6 months in advance. I would suggest that you should not book in advance and not use their air promotion.

At the time of our review, NCL had a promotion in place offering free airfare for the second guest on the booking, which could be a pretty significant savings depending on your departure port. The air promotion Norwegian offered is worthless. They put us on indirect flights which take many more hours than direct flights. Also, they can only book flights with 2 days before and after the cruise departure and arrival.

I sent a letter addressed to the CEO, no response either. Sent a follow up letter to the agent and the CEO once again. The agent informed me that he sent the bonus to one of the people in my group and suggested that I get it from him. I asked that he alert the passengers and refund me as I was the Group Leader and signed the contract.

And, when we went to reach out for help via live chat, it took a long time to connect with an agent - and even when we did, the chat was super-slow and we waited over 10 minutes to get an answer to our one question. But, we give Norwegian somewhat of a downgrade for its safety record. The cruise line has had several incidents in recent years, including a fire on one of its ships in 2019 and a mechanical issue on another ship in 2018.

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